HousePerson
WHAT DOES IT TAKES?
The Houseperson's responsibilities include maintaining the cleanliness and upkeep of guest rooms, hallways, furnishings, floors, and workspaces. This involves tasks such as changing bed linens, emptying trash, vacuuming carpets, and dusting furniture. They are also responsible for replenishing guest supplies like soap and shampoo, organizing staff closets, and cleaning common areas, stairwells, elevators, and landings. Additionally, they may assist with snow clearance, guest transportation, luggage handling, and ensuring the privacy and security of guest rooms. The Houseperson is expected to complete any reasonable tasks assigned by their manager or supervisor.
Duties and Responsibilities
- Cleans rugs, carpets, furniture
- Cleans rooms, hallways, restrooms
- Washes walls, moves furniture
- Sweeps, mops, waxes floors
- Dusts metalwork
- Collects soiled linen
- Maintains lobby cleanliness
- Receives linen supplies
- Restocks supplies
- Disposes of trash
- Patrols floors for items
- Transports clean linen
- Restocks amenities
- Assists with lifting
- Cleans public areas
- Disposes of trash properly
- Arranges extra beds
- Reports issues promptly
- Provides friendly service
- Completes assigned tasks efficiently.
Education and Experience
- Secondary school diploma preferred
- Physical mobility and stamina required
- Ability to follow instructions and attention to detail needed
- Professional attitude necessary
- Ability to work independently
- Prior hotel-related experience beneficial
- Standing for extended periods
- Occasional lifting up to 40 pounds
- May need to stoop, kneel, crouch, or crawl
- Tasks in guest rooms, public areas, or casino setting
- Exposure to second-hand smoke and high noise levels
- Evening, night, weekend, and holiday work likely
Houseperson
To oversee the cleanliness and appearance of both front and back of house areas, including all exterior public spaces, as directed by supervisors. Complete tasks in line with set standards. Responsible for housekeeping tasks such as stripping and resetting rooms to the standard when necessary. Address any after-hours limited work orders and refer those beyond the scope to the Maintenance Staff. Perform any additional duties as assigned or needed.